CradleMRx adds Online Chat Support and Additional Themes

In the spirit of the holiday season, CradleMRx is proud to offer new user-selectable themes, as well as live chat support!

To access the live chat support you can either:

  • Go to the Help menu, and select Online Chat from within CradleMRx or
  • Visit the Support page on our website

To change your themes, simply go to My Profile on the top right and choose the option of your choice for your desired theme color. After you save the changes, you will need to logout and log back in for the changes to become active.

In addition to these two updates, the following improvements and/or bug fixes have also been released as a minor release, namely CradleMRx 3.5.1:

  • Missed Visit Note now has status of “Missed Completed”
  • Orders are now identified based on the four (4) types of OASIS that generate an order
  • Physician Face to Face Orders are also included for tracking purposes
  • Open billing items are now allowing Status Updates
  • Communication/Progress/Discharge Visit Note can now be signed by the assigned nurse
  • Copying a 485 Order to another Physician is now allowed
  • Post Hospital actions can be printed on the resumption of care order
  • To Do list is now linked to the Clinician Schedule Manager
  • ERN can now be extracted and viewed from the billing manager

Application Updates: Themes, Performance, ECR

Our current customers may have noticed some changes in CradleMRx. We’ll detail a few of the changes here so existing users can get up to speed, and new users can see our commitment to home health agencies.

Eligibility, Claims, and Remittance

Perhaps our largest addition has come in the form of an optional ECR module. With this addition, your clinicians will have nearly instant access to Medicare eligibility checks, batched claims, and remittance tracking for billed items.

We can integrate your remittance vendor’s protocols so all you need to do is tell us your vendor.

User-Selectable Themes

Existing users have probably noticed our transition to a much cleaner application interface. We’ve been working diligently to ensure the application is easily scannable and is not visually cluttered. At the same time, we are working to keep everything you need at your fingertips.

With this interface change, we’ve also added the ability for users to change themes to suit their personal preference. When you change the visual theme, your settings are retained even if you log in to a different computer (login screen theme will change once you log out completely from the application).

We have several themes available to choose from, and will be adding more accessible high-contrast themes in the future.

Performance Tuning

With our default theme changes, we’ve actually combed through the application and identified several areas where performance could suffer on older computers or slower internet connections. We are also adding physical servers to further distribute our user load, so CradleMRx should be faster than ever!