Extended Support Hours

In order to better service our customers, we are proud to announce that we have now extended our support hours on weeknights to 7pm CST, making our support hours 9am-7pm CST Monday through Friday. Support can be contacted via phone or chat during these hours.

To access our customer support, visit the Support page..

We look forward to delivering exceptional customer service and keeping you informed about the latest changes to CradleMRx.

Single Sign-On

Over one year ago, CradleMRx introduced Single Sign-On. This allowed users to use only a single login for CradleMRx, even when working with multiple agencies. To make the transition to Single Sign-On easier, we left the traditional “Agency Key” login available.

After a great deal of internal discussion, we feel that the time has come to retire the key-based login. Not only will this simplify login overall, but it will ensure we can help our customers easier in the future.

We will roll out these changes to all users beginning February 1, 2014. After this time, the regular key-based login will be unavailable and you will need to use Single Sign-On.

Benefits to Single Sign-On

No need to contact us for password resets. Since your email address is registered in the system, simply use your email to reset or change your password at any time.

Better notifications. If we have to notify you of a problem, we can email you about it immediately. You won’t have to wait to see it in MRxMail, or hear about it from your administrator.

Simpler login. There will only be a single login form for CradleMRx. Get your work done quicker and easier, and no need to remember multiple agency keys!

More access. As we roll out more features and products, you can use your Single Sign-On account to access these as they become available.

To create a Single Sign-On login, you can download instructions here.

As we continue into 2014, expect more changes that will improve the CradleMRx experience.

Houston, Dallas & Fort Worth in Top 5 Cities to Buy a Home in 2014

2014 is here. Prosperity is on everyone’s mind. But where in the U.S. can one find the most potential for prosperity? Perhaps the following article may shed some potential light on the subject, at least as it relates to housing, low unemployment, economic outlook and low investment risk.

Anyone from Texas? With three cities listed as top cities to buy a home in 2014, if expectations hold true, you may be getting extra help with regards to your prosperity goals. But there are other states with cities listed as well, including Oklahoma, North Carolina, South Carolina, Tennessee, Florida, Nevada, Idaho, Michigan, Utah, Massachusetts, Washington, Minnesota, Wisconsin, Virginia, Kentucky, Indiana, A quick glimpse according to the related Forbes article, “Homes in the greater Dallas region are … expected to rise … 29% over the next three years.”

Read full article here.